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Service
& Maintenance for Non-contract Customers
Mega Connection's
Service Operations is engaged in service maintenance,
repairs and retrofit of ACMV equipment (from small residential split units
to industrial centrifugal chillers of all brands) and their auxiliary
equipment (including pumps, cooling towers, LT and HT electrical panels,
control devices etc.) for both service contract and non-contract customers.
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Cotract
Services
Full Protection
Plan is also offered as an option for Service
Agreements. Key Performance Indicators (KPI), such as safety, work
quality, equipment availability, etc can be in-corporated to the contract
to ensure customer satisfaction and effective cost management.
Response
Time
Mega Connection is
committed to "100% achievement of 2 hours response for unscheduled
service calls from service contract customers". Our service staffs
are equipped with island-wide handphones for instant communications and
immediate response to customers' needs. More
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